There are two points to consider when setting up or changing a carrier.
- Create the commercial transport labels on your site and define the conditions for their selection
- Send us these labels so that we can link them to the carriers we have available
In this article you will find:
- Create the commercial transport labels on your site and define the conditions for their selection
- Send us these labels so that we can link them to the carriers we have available
- Relay point
- Best price
1. Create the transport trade labels on your site and define the conditions for their selection
Transport trade names are labels that will appear on your site when your customer has to choose the carrier.
These labels are your marketing choice and are very different from one client to another.
For some geographical areas the choice will be simple (example: if you want to ship to Dom Tom you will choose to ship in Colissimo Dom Tom)
For others it will be more complicated and we will need to interpret your wording.
Let's take the example of a merchant who would have the following wording on his site for France
- Chronopost delivery in D+1 before 1pm for B2B or before 6pm for B2C
- Standard delivery
- Economical delivery without signature
- Delivery in relay points
These labels are important for you because they allow you to offer only the desired label according to the different parameters set up on your eshop: free of charge, price, weight, product ordered, etc.
We will therefore need to know interpret the choice of wording to translate it into a transport solution.
2. Link between trade names and our transport solutions
Now that you have a transport setting that suits you on your eshop, you will have to link the commercial labels with our available transport solutions.
To do this, you just need to fill in the table in PJ, indicating in the last column the commercial name of your site if you wish to use this carrier for this name
You can send this completed table with your information to support@futurlog.zendesk.com
Below is an example of this completed table (in blue our default settings) :
| ZONE | Carrier available | Specificity | Wording used on your site |
| France | CAC - Colissimo Access | without signature | |
| CEX - Colissimo Expert | With signature | ||
| UPS - UPS | D+1 not guaranteed | UPS | |
| DPD - DPD | Predict - D+1 not guaranteed | ||
| CHR - Chronopost | B2C - Predict - D+1 before 6pm B2B - Predict D+1 before 1pm guaranteed (invoiced according to the total weight of the order + €1.5/package beyond the 3rd package) B2C or B2B is defined automatically by the field ""company name"" if it is filled in or not |
Chronopost delivery in D+1 before 1pm | |
| MRE - Mondial Relay | Relay point | Delivery in a relay point | |
| Best Price | Choice of the cheapest home delivery service including any extra charges. Please specify the Best Price chosen: Standard (compares all methods with or without signature) Countersignature (compare all methods only against signature) |
Standard home delivery | |
| Best Price Express | Choice of the cheapest express carrier, including any supplement (D+1 not guaranteed) | Express home delivery | |
| DBS - DB Schenker | Pallet delivery with appointment and tracking | ||
| KSR - Kuehne no appointment | Pallet delivery without appointment or tracking (not recommended) | ||
| KAR - Kuehne with RDV | Pallet delivery by appointment, no tracking | ||
| DOM-TOM | COL - Colissimo | Specialised carrier to French overseas departments and territories | Colissimo DOM-TOM |
| CHR - Chronopost | |||
| UPS - UPS | |||
| Best Price | see explanation above | ||
| Best Price Express | see explanation above (no indicative deadline) | Express home delivery | |
| European Union | CHR - Chronopost | ||
| COL - Colissimo | |||
| UPS - UPS | |||
| MRE - Mondial Relay | Relay point | ||
| MRH - Mondial Relay Domicile | Home delivery with signature | ||
| Best Price | see explanation above | Standard home delivery | |
| Best Price Express | see explanation above (no indicative deadline) | Express home delivery | |
| DVG - Delivengo | W + L + H < 90cm and max weight = 2kg | ||
| DBS - DB Schenker | Pallet delivery with appointment and tracking | ||
| World | UPS - UPS | ||
| COL - Colissimo | |||
| Best Price | see explanation above | Standard home delivery | |
| Best Price Express | see explanation above (no indicative deadline) | Express home delivery | |
| DVG - Delivengo | W + L + H < 90cm and max weight = 2kg |
3. Relay point
Special attention is to bring for the installation of the relay points whose parameter setting requires the installation of a plug-in on your site so as to display the map of the points with a view to the choice by your Internet customer of the point nearest to his residence. On the plugin you will be asked for some elements (company code, brand code, webservice key) that you will have to ask us if you want to install this solution.
We also recommend making a test order to check that all the exchanges have taken place and that the information on your site is the same as on Futurweb
4. Best Price
You will find our article on this subject here.