As part of the services provided (logistics + transport + storage) for a given month M, you will receive by email around the 10th day of the following month your invoice, as well as additional files that help you understand it and analyze your activity.

It is important to note that the invoice for month M covers all orders shipped during that same month. The number of orders may therefore slightly differ from the data shown in your e-commerce platform.

Here are the files you receive, their purpose, and their specific features:

The invoice in PDF format

The PDF has a strictly accounting purpose. This document should be sent to your accounting software, or to whoever is responsible for your company’s bookkeeping.

The PDF is generated by an accredited PDP tool approved by the tax authorities, particularly in preparation for upcoming electronic invoicing regulations, which will come into force in September 2026. You will see a small “electronic invoicing” logo in the top right corner of your invoice.

The “Détails_Facture” Excel file

This Excel file lists all services billed during the month. The services included are those defined in your pricing grid.

This file is essential, as it breaks down the invoice into preparation of orders, packaging, transport costs, storage, and IT fees.